78bd Privacy Policy — Our Full Commitment to Protecting Your Data

1. Introduction

At 78bd, we believe your personal data belongs to you. This privacy policy explains what information 78bd collects, why we collect it, and how we keep it safe. We want you to have full transparency into what happens with your data.

Most digital platforms in Bangladesh publish their privacy policies in complex legal English that the average user struggles to understand. 78bd took a different approach. We've laid everything out in plain, clear language because our users deserve to know exactly what's going on with their data.

This Privacy Policy applies to the 78bd website, mobile app (Android and iOS), and all associated services — whether you register an account or simply browse.

2. What Information We Collect

78bd only collects information that is genuinely needed to operate the platform and provide you with our services. We do not ask for unnecessary or irrelevant data.

Information collected directly from you:

• Name, mobile number & email (collected at registration)
• Date of birth (for age verification)
• Address (collected during KYC verification)
• National ID or passport details (for identity verification)
• Payment method details (bKash/Nagad number, bank account information)
• Information provided when contacting customer support

Automatically collected information:

• IP address and device type
• Operating system and browser version
• Session time and activity logs on the platform
• Betting history and transaction records
• Information collected from cookies and web beacons

3. How Your Information Is Used

78bd uses your data only for necessary and legitimate purposes. The reason for each use is clearly stated below:

• To create and manage your account
• To provide betting, gaming, and payment services
• To complete identity and age verification (KYC)
• To prevent fraud, money laundering, and cyberattacks
• To handle customer support and resolve complaints
• To inform you about relevant bonuses and offers (with your consent)
• To improve platform quality and user experience
• To comply with applicable laws and regulatory requirements

4. When information is shared

78bd does not generally share your information with anyone. However, there are certain limited circumstances where sharing may be necessary:

Limited data sharing scenarios:

• Payment Processors: Necessary information is shared with bKash, Nagad, banks, and other payment providers to complete transactions.
• KYC Partner: With authorized verification bodies for identity verification purposes.
• Law enforcement agencies: When required by court order or a lawful investigation.
• Security Partners: With specialist agencies for fraud prevention and cyberattack protection.

5. Cookie Policy

Cookies are small text files stored in your browser. 78bd uses cookies to improve your experience and keep the platform secure.

Types of cookies we use:

• Essential Cookies: Used to maintain your login session and ensure core site functionality. These cannot be disabled.
• Functional Cookies: Used to remember your preferences such as language, theme, and similar settings.
• Analytical Cookies: Helps us understand which parts of the platform are used most. All data is anonymized.
• Security Cookies: Used to detect suspicious login activity and fraudulent behavior.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some 78bd features to stop working properly.

6. Data Security — How We Keep You Protected

78bd uses industry-leading technology to keep your data secure. Below is an overview of our security measures:

• SSL/TLS Encryption: All communication between you and 78bd is encrypted with 256-bit SSL.
• Data Encryption: Sensitive data stored on our servers is protected with AES-256 encryption.
• Two-factor authentication (2FA): Supports OTP as an extra layer of security at login.
• Firewall & DDoS Protection: An advanced firewall system guards against cyberattacks.
• 24/7 Security Monitoring: A dedicated team monitors the system around the clock.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• AI Fraud Detection: Suspicious activity is automatically detected using artificial intelligence.

7. How Long Your Data Is Retained

We do not retain your data indefinitely. Each type of information has a clear retention policy:

• Account Information: For the duration your account is active, and up to 5 years after closure.
• Transaction records: Up to 7 years, as required by financial regulators.
• KYC Documents: Up to 5 years after verification.
• Support chat history: Up to 2 years.
• Cookies & Session Data: Until the end of your session, or a maximum of 1 year.

Once the retention period expires, your data is automatically deleted or anonymized.

8. Your Rights Regarding Your Data

You have a number of rights over your own data, and 78bd fully respects each of them:

• Right to Access: You can find out at any time what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You can request that your data not be used for specific purposes.
• Right to Data Portability: You can request a copy of your data in a readable format.
• Right to Opt Out of Marketing: You can opt out of promotional messages at any time.

To exercise any of these rights, contact the 78bd support team. We will respond to your request within 30 days.

9. Protection of Minors' Data

78bd strictly prohibits registration by anyone under the age of 18. We do not knowingly collect data from minors.

If a minor is found to have registered by mistake, the account will be closed immediately and all associated data will be deleted. Parents or guardians can reach us by email with any concerns.

10. Privacy Policy Updates

Our Privacy Policy may be updated from time to time to reflect changes in technology or applicable law. For significant changes, we will notify you in advance via email or in-app notification.

The date of any update is always shown at the top of this page under "Last Updated". Continued use of the platform after changes are made constitutes your acceptance of the revised policy.

11. Privacy-Related Contact

For any questions, concerns, or complaints regarding your data or privacy, contact 78bd directly: