78bd Terms & Conditions — Complete Platform Usage Policy

1. Introduction & Definitions

78bd is an online betting and gaming platform offering digital entertainment services to users in Bangladesh. These Terms & Conditions ("Terms") constitute a legal agreement between 78bd and its users ("you" or "user").

Certain terms used in these Terms & Conditions carry specific meanings, which are clarified below:

• "Platform" refers to the 78bd website, mobile app, and all associated services.
• "Account" refers to your personal registered profile on 78bd.
• "Betting" refers to placing a monetary wager on sports, casino games, or any other game.
• "Balance" refers to the total funds held in your account.
• "Bonus" refers to various promotional credits or benefits provided by 78bd.
• "KYC" (Know Your Customer) refers to the identity verification process.

These Terms & Conditions are written in plain language for easy understanding by users in Bangladesh. If anything is unclear, please contact the 78bd support team.

2. Account Registration

To access services on 78bd, you must first create a personal account. During registration, you are required to provide accurate and truthful information.

Required at the time of registration:

• Full legal name (as per your National ID or passport)
• A valid mobile number registered solely in your name
• An active email address
• Date of birth (for age verification)
• Valid Bangladesh address

Account Verification (KYC):

You may be required to verify your identity before making a withdrawal or placing bets above a certain limit. This may require:

• A clear photo of your National ID (NID) or passport
• A recent utility bill or bank statement (for address verification)
• Proof of payment method ownership

78bd reserves the right to restrict withdrawals or certain services until KYC verification is complete.

3. Eligibility & Age Requirements

To use 78bd's services, you must meet the following requirements:

• You must be 18 years of age or older.
• You must be a legal resident of Bangladesh.
• You must be of sound mind and be using the platform of your own free will.
• You must not appear on any prohibited persons list.

4. Betting Rules

The following rules must be followed when placing bets on 78bd:

General Betting Rules:

• Once a bet has been confirmed, it cannot be changed or cancelled (except via cash-out).
• 78bd is not responsible for bets voided due to internet issues or device malfunctions.
• The odds displayed on the 78bd platform shall be considered final.
• 78bd reserves the right to void any bet where suspicious betting patterns are detected.
• If incorrect odds are displayed due to a technical error, the affected bet will be considered void.

Live Betting Special Conditions:

• Odds in live matches change in real time; the odds at the moment your bet is confirmed are the ones that apply.
• 78bd will not be held liable for any inconvenience caused by delays in live match broadcasts.
• If a match is abandoned or postponed, 78bd will settle bets in accordance with its established rules.

5. Deposits & Withdrawals

All financial transactions on 78bd must comply with the designated rules. 78bd supports multiple payment methods for fast and secure transactions.

Deposit Terms:

• You must only use payment methods registered in your own name.
• Deposits made through third parties are strictly prohibited.
• The minimum deposit amount is set as specified on the platform.
• Deposits are generally credited to your account instantly.

Withdrawal Terms:

• Withdrawals will not be processed until KYC verification has been completed.
• Withdrawals are typically processed within 1–24 hours.
• Withdrawals must be made through the same payment method used for the deposit.
• The maximum withdrawal limit varies depending on the payment method used.
• 78bd reserves the right to place a hold on withdrawals in cases of suspicious activity.

6. Bonuses & Promotions

78bd regularly offers bonuses and promotional deals for both new and existing members. Please note that certain rules apply to the use of these bonuses.

• Each bonus has its own wagering requirements, and the bonus cannot be withdrawn until those requirements have been met.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• A bonus may only be used once per account.
• Abusing bonuses from the same device or IP address may result in account termination.
• 78bd reserves the right to modify or cancel any bonus offer at any time.
• Bonuses that are not used within the specified time period will be automatically forfeited.
• The welcome bonus applies to your first deposit only.

7. Security & Privacy

Keeping your account secure is a shared responsibility. 78bd uses advanced technology to protect your information at all times.

• Keep your password confidential and never share it with anyone.
• Use a strong password and change it regularly.
• Avoid logging into your account over public Wi-Fi.
• If someone gains unauthorised access to your account, notify 78bd immediately.
• You are responsible for all activity that takes place on your account.

78bd collects your personal information but does not sell it to third parties. For more details on how we handle your data, please visit our Privacy Policy page.

8. Prohibited Activities

The following actions are strictly prohibited on 78bd. Violations may result in account termination and forfeiture of your balance:

• Creating an account using false information or concealing your identity
• Creating multiple accounts or using another person's account
• Bonus abuse or bonus arbitrage
• Attempting to defraud the platform through hacking, phishing, or any other technical means
• Using software bots or automated systems
• Money laundering or engaging in transactions involving illegal funds
• Fraudulent collusion with other users
• Exploiting vulnerabilities in the 78bd system for personal gain

9. Account Closure & Suspension

78bd may suspend or permanently close your account in the following circumstances:

• If any provision of these terms is violated
• If the submission of false information is proven
• If fraudulent activity is detected
• Extended inactivity (more than 2 years)
• Under the direction of legal authorities

You may close your account at any time. In that case, you will be given the opportunity to withdraw your remaining balance; however, any bonus balance will be forfeited.

10. Limitation of Liability

78bd shall not be held liable in the following circumstances:

• If a bet is lost due to internet disconnection or device failure
• If the service is temporarily unavailable due to an unexpected technical error
• If you suffer a loss due to unauthorised access to your account by a third party
• Any loss of information or funds resulting from your own negligence
• Financial losses resulting from normal betting outcomes

However, if any loss arises directly from our negligence, 78bd may consider compensation of up to the total amount you deposited in that month.

11. Policy Changes

78bd reserves the right to change, amend, or update these Terms at any time. When changes are made:

• Users will be notified of significant changes via email or in-app notifications.
• The date of any changes will be noted under the "Last Updated" section at the top of this page.
• Continued use of the platform after any changes have been made will be considered acceptance of the new terms.
• If you do not agree to the updated terms, you will be given the option to close your account.

12. Contact & Dispute Resolution

If you have any questions, complaints, or feedback, please reach out to 78bd. We're always here to listen.

• Get instant 24/7 support via live chat
• Emails are responded to within 24 hours
• Complaints are investigated within 72 hours of submission
• Complex matters may take up to 14 business days to resolve